Wasaya Airways - Flight Attendant (YQT) and (YXL)
JOB SUMMARY
Flight Attendants are responsible for passenger safety, comfort, and in-flight service. While onboard the aircraft, Flight Attendants are responsible to the Captain for the duration of the flight.
CORE COMPETENCIES
➢ Communication skills
➢ Excellent customer service skills
➢ Problem solving
➢ Critical thinking
➢ Decision making
➢ Positive attitude and professionalism
➢ Accountability and dependability
➢ Teamwork
➢ Flexibility
➢ Attentiveness
➢ Situational awareness
➢ Conflict resolution
JOB DUTIES AND RESPONSIBILITIES
➢ Complete all duties and responsibilities for passenger safety and comfort, in accordance with the approved Wasaya Airways Flight Attendant Manual along with company policies.
➢ During an emergency, follow the instructions of the captain.
➢ Complete all required safety announcements and demonstrations.
➢ Plan, direct and control the service as required.
➢ Always conduct oneself with professionalism.
➢ Successfully complete all required Flight Attendant Training
➢ Foster a healthy working environment and promote a positive climate within the workplace.
➢ Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers.
➢ Any other related duties as assigned,
MINIMUM SKILLS AND QUALIFICATIONS
➢ Grade 12 diploma or equivalent is required
➢ Excellent customer service skills
➢ Ability to travel freely domestically
➢ Ability to obtain and maintain an Airport Security Pass
➢ Professional and neat appearance
➢ Reliable transportation to and from airport
➢ Excellent computer skills, MS-Office preferable, proficient in use of internet and email
➢ Able to work in a team environment, as well as unsupervised.
➢ Able to effectively communicate both verbally and in writing.
➢ Strong attention to detail
➢ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
WORKING CONDITIONS
➢Travel is required.
➢Overtime as required.
➢Weekend and evening work is required.
➢Overnights scheduled as needed.
➢Must be able to commit to availability on short notice.
➢Ability to work in various weather conditions.
➢Exposure to loud noises, and other hazards of the job.
PHYSICAL REQUIREMENTS
➢ Ability to lift or move up to 50lbs. Repetitively.
➢ Manual dexterity is required to use desktop computers and peripherals.
JOB TITLE: Flight Attendant
LOCATIONS:
(1) YQT – Thunder Bay
(2) YXL - Sioux Lookout
STATUS: Full Time
DEPARTMENT: Flight Operations
PROBATION PERIOD: Six (6) Months
SHIFT: As per Operational Requirements
REPORTS TO: Flight Attendant Manager